Shipping Destinations: We currently ship within Australia only. We do not offer international shipping at this time.

Shipping Providers: Orders are typically shipped via Australia Post or selected courier services, depending on the size and weight of the package.

Shipping Times: Please allow 1-3 business days for order processing. Once shipped, delivery times may vary depending on your location. Estimated delivery times can range from 2-7 business days for metropolitan areas and may take longer for regional or remote areas.

Shipping Fees: Shipping fees are calculated based on the weight and dimensions of your order, as well as your location. Shipping costs will be displayed at checkout before you finalize your purchase.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.

Delivery Issues: If you encounter any issues with your delivery, such as delays or damaged packages, please contact us via email at

hello@thetinystudiobyabbylocke.com and will do our best to resolve any issues in a timely manner.

Returns Eligibility: We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 30 days of receipt for a refund or exchange. Please note that certain items, such as personalized or clearance items, may not be eligible for return.

Return Process: To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with instructions on how to return your item(s) and issue a return authorization if applicable.

Return Condition: Items must be returned in their original condition, unused, and with all original tags and packaging intact. We reserve the right to refuse returns that do not meet these criteria.

Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your items.

Refund Process: Once we receive your returned items and verify their condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges: If you would like to exchange an item for a different size, colour, or style, please contact us via email to arrange an exchange. Exchanges are subject to product availability.

Faulty or Damaged Items: If you receive a faulty or damaged item, please contact us immediately with photos of the damage. We will work with you to arrange a replacement or refund as quickly as possible.

Contact Us: If you have any questions or concerns about our shipping and returns policy, please don't hesitate to contact us. We're here to help!

Policy Updates: We reserve the right to update or modify our shipping and returns policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the update.